Last update: March, 29th 2019
Online Channels may provide links to other third-party websites and functions, or contain third party cookies, which are not owned or controlled by the DMS Group. Please refer to the privacy policies of these third-parties for their practices. You can also configure your preferences for the use of third-party cookies using our cookie acceptance tool, by clicking on “Cookies” at the bottom of the page for the DMS entity for which you wish to manage cookie preferences.
Personal Information We Obtain
We may obtain personal information through the Channels. The types of personal information we may obtain are as follows:
your contact information (such as name, telephone and fax numbers, e-mail and postal address) or that of other persons (executives of your company);
the information used to create your online account (username, password, security question and answer);
biographical and demographic information (date of birth, gender, function);
purchasing and customer service history;
financial information (payment information, such as name, billing address and payment card details (card number, expiry date and security code); banking information; financial position; income; and credit rating);
Geographic location data (data from your IP address, country and postal code) and the precise geolocation of your mobile device, where we have provided for notification and selection principles, if applicable;
the contact information you provide about your friends or others you would like us to contact;
navigation data and other information about your online activities (information about your devices, browsing actions and usage patterns), including Online Channels and third-party websites, that we obtain through cookies, web beacons and similar technologies; and
other personal information contained in the content you submit to us (through our contact form).
Please note that the communication of personal information is a voluntary act on your part. If you choose not to provide us with certain information, we will not be able to offer you certain products and services, and you will not be able to access certain features of the Online Channels.
Cookies and similar technologies
Cookies contain some information that is downloaded to your device when you visit our website. Cookies are then sent back to our website so that we can recognize your device.
Essential cookies allow us to recognize your device. This allows us to provide you with a suitable navigation interface that allows you to find the information and services you have requested.
Analysis and personalization cookies allow our site to store your preferences, such as the language you choose, and to help you view the information that is most relevant to your interests. These cookies also enable us to maintain and improve our websites by providing us with information about how visitors find and use our sites and how they perform.
Advertising cookies can be used in some cases to generate advertising messages that are better suited to your profile.
Unless you have disabled cookies on our website, all browsing on our website implies that you accept the use of these cookies.
Your cookie choices
In order to improve your experience on our websites, we sometimes integrate content and sharing tools from third-party sites, such as the “Like” buttons on social networks. These third-party sites may also place cookies on your device and access those on your device. DMS does not control the installation or access of these third-party cookies. Third parties are listed in our cookie acceptance tool. Please refer to the privacy policies of these third parties for their practices. You can configure your third-party cookie preferences using our cookie acceptance tool, by clicking on “Cookies” at the bottom of the page for the DMS entity for which you wish to manage cookie preferences.
How do we use your personal information?
We may use the personal information we obtain to:
propose and manage our products and services;
process and execute orders and keep you informed of the status of your order;
communicate about and manage our products, services, events, programs and promotions (through alerts, promotional materials, newsletters, and other marketing communications);
conduct and facilitate our surveys, promotional contests, focus groups and market research;
Perform data analysis (market research, trend analysis, financial analysis and customer segmentation);
re-target our advertising and evaluate the effectiveness of our marketing efforts (including by participating in advertising networks);
provide customer support;
process, evaluate and respond to requests and investigations;
create, manage and communicate with you about your account (purchases and payments);
manage and register participants in our training courses;
provide services to investors;
conduct marketing and sales activities (opening sales leads, prospecting, market research, determining and managing the effectiveness of our advertising and marketing campaigns, and managing our brand);
operate, evaluate and improve our business (by managing and improving our products and services; developing new products, services and Online Channels; managing our communications and customer relations; and conducting accounting, auditing, billing, reconciliation and collection activities);
verify your identity and protect you against fraud and other illegal activities, unauthorized transactions, claims and other liabilities, and manage risk exposure and Quality;
maintain and improve the security of our products, services, Online Channels, network services, information resources and employees.
We may combine the personal information we obtain through the Online Channels with the information we obtain through the Offline Channels, and other information, for the purposes described above. We may anonymize or aggregate personal information and use it for the purposes described above and for other purposes, to the extent permitted by applicable law. We may also use personal information for additional purposes, which we will identify at the time of collection. We will ask you for your permission for these additional uses, to the extent required by applicable law.
If necessary, we will ask you for your permission to process your personal information for direct marketing purposes.
DMS will generally process your personal information as described above on one of the following legal bases:
The conclusion of a contract with you or a concerned party;
Our legitimate business interests; or
Compliance with our legal obligations.
Sharing of personal information
We do not sell or disclose your personal information except as described here or at the time of collection.
We may share personal information with service providers that we have selected to provide services on our behalf (payment processing, order fulfillment, customer support and data analysis). These service providers are contractually bound to protect the information provided to them, and shall under no circumstances use or disclose such information, except to the extent necessary to perform the services on our behalf or to comply with legal requirements.
We may disclose personal information about you (1) if we are required or authorized to do so by applicable law or legal process (court order or subpoena), (2) to legal authorities or other government officials in order to comply with a legitimate legal request, (3) where we believe that such disclosure is necessary to prevent physical damage or financial loss, (4) to establish, exercise or defend our rights, (5) in the context of an investigation in the event of suspected fraud or illegal activity, or (6) in all other cases, with your authorization.
We reserve the right to transfer to relevant third parties any information we have about you in the event of a potential or actual sale or transfer of all or part of our business or assets (including mergers, acquisitions, joint ventures, reorganizations, disposals, winding-up or liquidation) or any other combination of businesses. In this case, we will require that the third parties concerned guarantee levels of protection comparable to those of the DMS Group with respect to the information we share.
To the extent permitted by the law in force in your country, you may:
access certain personal information we keep about you;
ask us to update, correct, modify, delete or restrict your personal information;
exercise your right to data portability.
For more information, see the “Individual Rights” section of our Binding Corporate Rules here. To protect your privacy and maintain security, we may take steps to verify your identity before giving you access to the information. To the extent permitted by applicable law, fees may be applied before we provide you with a copy of the personal information we keep about you. Depending on your geographic location, you may have the right to file a complaint with a national regulatory body if you are not satisfied with our response. DMS strives to respond to complaints within thirty days of their issuance.
How do we protect the transmission of personal information?
We provide administrative, technical and physical safeguards, in accordance with legal requirements, whenever we collect personal information, designed to protect against the unlawful destruction, loss, modification, use or disclosure of the personal information you provide to us through the Channels, or against unauthorized access to them.
Retention of personal information
To the extent permitted by applicable law, we retain the personal information we obtain about you as long as:
Personal information about children
How to contact us?
To the attention of: Person in charge of the protection of personal information
DIAGNOSTIC MEDICAL SYSTEMS
393 Charles Lindbergh Street